Privacy Policy

247 Emergency Plumbing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://247emergencyplumbingedinburgh.co.uk/ or use our services.

Information We Collect

Personal Information: When you contact us or request our services, we may collect personal information such as your name, phone number, email address, and postal address.
Service Information: We may collect details related to the services you request, including the nature of the plumbing issues and service history.
Payment Information: If you make payments through our Site or directly to us, we may collect payment details, such as credit card information or bank account details.

How We Use Your Information

We use your information for the following purposes:

To Provide Services: To schedule, perform, and manage the plumbing services you request.
To Communicate: To contact you regarding your service requests, appointment confirmations, and other necessary communications.
To Process Payments: To process payments for services rendered.
To Improve Our Services: To analyse and improve our services and customer experience.
To Comply with Legal Obligations: To comply with applicable laws and regulations.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who assist us in providing and managing our services.
For Legal Purposes: We may disclose your information if required by law or in response to valid legal requests.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information held by us. You may request updates or deletions of your data by contacting us.
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Cookies and Tracking Technologies

Our Site may use cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve our Site. You can manage cookie preferences through your browser settings.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will let you know of any significant changes by posting the updated policy on our Site.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, don’t hesitate to get in touch with us at:

Site: 247 Emergency Plumbing

Address: 69 Elm Row, Edinburgh EH7 4AQ, UK

Contact: 07746 372941

Email: info@247emergencyplumbingedinburgh.co.uk

Thank you for choosing 247 Emergency Plumbing. We are committed to safeguarding your privacy and ensuring a secure experience.